Pricing

Start free. Grow when your visitors do.

Every plan includes lead forms, human Handoff with an Inbox, and identity verification.

Free

Try an assistant on your website.

$0/ month

Free forever. No card needed.

Start for free
  • 50 messages in total
  • 1 agent
  • 1 team seat
  • 1 Inbox seat
  • About 50 pages of training data

Included

  • The platform’s default model
  • Lead forms, Handoff and the Inbox
  • Chat analytics for the last 7 days

Starter

For a small business getting steady questions.

$29/ month

Billed monthly. Cancel anytime.

Get started
  • 1,000 messages a month
  • 2 agents
  • 3 team seats
  • 3 Inbox seats
  • About 500 pages of training data

Everything in Free, plus

  • Standard models
  • Weekly automatic refresh
  • Full chat analytics
  • Contacts with import

Most popular

Pro

For growing teams that act on every conversation.

$99/ month

Billed monthly. Cancel anytime.

Get started
  • 4,000 messages a month
  • 5 agents
  • 10 team seats
  • 20 Inbox seats
  • About 2,000 pages of training data

Everything in Starter, plus

  • Standard and Advanced models
  • Custom actions (HTTP, client, widget)
  • Web search
  • Remove “Powered by FortunBase”
  • Helpdesk analytics

Business

For high volume across many sites.

$349/ month

Billed monthly. Cancel anytime.

Get started
  • 15,000 messages a month
  • 20 agents
  • 30 team seats
  • Unlimited Inbox seats
  • About 10,000 pages of training data

Everything in Pro, plus

  • Every model, Premium included
  • Daily automatic refresh
  • Analytics export (CSV)

Enterprise

Custom message volume, limits and models, white-label branding, and an SLA with a DPA. Priced for your team.

Contact us

Prices are per month and exclude VAT, which is added at checkout where it applies. USD and EUR prices are the same number.

Compare every plan

Plan comparison
FeatureFree$0 / monthStarter$29 / monthPro$99 / monthBusiness$349 / monthEnterpriseContact us
Messages
Messages50 in total1,000 / month4,000 / month15,000 / monthCustom
Grace buffer after the allotmentNot included5% (50 messages)5% (200 messages)5% (750 messages)Custom
Top-up pack (1,000 messages)Upgrade instead$15$12$10Custom
Team and knowledge
Agents12520Custom
Seats (Admins and Members)131030Custom
Inbox seats (Operators)1320UnlimitedCustom
Training dataAbout 50 pagesAbout 500 pagesAbout 2,000 pagesAbout 10,000 pagesCustom
ModelsPlatform defaultStandardStandard + AdvancedStandard + Advanced + PremiumCustom
Automatic refreshManual retrainWeeklyWeeklyDailyCustom
Conversations
Lead forms, Collect data, Custom button, Suggested messagesIncludedIncludedIncludedIncludedIncluded
Human Handoff and InboxIncludedIncludedIncludedIncludedIncluded
Identity verificationIncludedIncludedIncludedIncludedIncluded
Custom actions (HTTP, client, widget)Not includedNot includedIncludedIncludedIncluded
Web searchNot includedNot includedIncludedIncludedIncluded
Remove “Powered by FortunBase”Not includedNot includedIncludedIncludedIncluded
Data
ContactsView onlyFull, with importFull, with importFull, with importFull, with import
AnalyticsLast 7 daysChat analyticsChat and helpdeskAll, with exportAll, with export
Data retention30 days90 days1 yearYour choice (default: keep)Custom
SupportCommunityEmailPriority emailPriority email and onboarding callSLA and DPA